FAQ

Delivery, return & exchange policy.

Your TWOOAK Atelier Boilersuit is shipped from France within 3 to 5 business days if shipped in France, and can be shipped in Europe and UAE. For international shipment please contact us. 

RETURN POLICY

Your boilersuit doesn’t fit you as you expected ?
Please send us a request for return at hello@twooakatelier.com within 10 days of delivery date. 

  • Items must be returned in new & unused condition, with all original packaging and tags attached.
  • We cannot take returns on clothing that has been worn or used. 
  • Initial shipping charges cannot be refunded. 

EXCHANGE POLICY 

We will accommodate an exchange for the boilersuit in a different size or color. Exchanges are only processed upon receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed. We do not offer refunds. 

FAQ.

Where do we manufacture our product?

Our products are manufactured in our work garments specialised atelier in France. Our atelier is expert in working with thick fabric, making it durable yet comfortable for trendy everyday wear.

The 'Made In France' label is very important to us. We work on a small production chain. We focus on a local and ethical savoir-faire, to create quality and sustainable pieces.

How do you wash the TWOOAK Atelier boilersuit?

Your TWOOAK Atelier boilersuit is made in 33% of cotton and 67% of polyester.  Washable at 40°C, line dry, can be ironed inside out at low/medium heat if needed.

Any extra questions?

TWOOAK Atelier is here to answer. Email us at hello@twooakatelier.com